AquaVault Reviews
AquaVault Customer Reviews (10)
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About theaquavault.com Prices and Cost?
The website theaquavault.com offers a variety of products. The ChargeCard® Credit Card Size Phone Charger is priced at $69.95 USD. This is touted as the world's smallest portable charger, capable of giving your iPhone or Android a 30%-100% boost. The FlexSafe Portable Travel Safe is available from $39.95 USD. This product is slash-resistant and designed for travel. The Waterproof Phone Case is also priced at $39.95 USD and allows you to take photos and videos underwater. The AquaVault Portable Beach Chair Safe is priced at $59.95 USD but is currently sold out. The Wireless Magnetic ChargeCard is available for $79.95 USD. The FlexSafe Mini Special Offer is priced at $49.95 USD. Please note that these prices are subject to change and it's best to check the website for the most current pricing.
About theaquavault.com Popular Products and Services?
AquaVault Inc. is a company that offers a variety of products designed to enhance your travel experience. Their popular products include the ChargeCard® Credit Card Size Phone Charger, which is touted as the world's smallest portable charger, capable of giving your iPhone or Android a 30%-100% boost to keep your phone going throughout your busy day. Another popular product is the FlexSafe Portable Travel Safe, a slash-resistant portable safe for securing your valuables during travel. They also offer a 100% Waterproof Phone Case that allows you to take photos and videos underwater. These products are available in various color variants. AquaVault takes pride in keeping your valuables secure and connected, whether you're protecting your valuables with their portable safes and waterproof phone case, or staying connected on the go with the ChargeCard. AquaVault's products are found at the finest establishments, ready for your next trip.
What is theaquavault.com?
TheAquaVault.com is the official website of AquaVault Inc., a company known for its innovative products designed to keep your valuables secure and connected. They offer a range of products including the ChargeCard, which is touted as the world's smallest portable charger, capable of giving your iPhone or Android a 30%-100% boost. They also sell the FlexSafe, a slash-resistant portable travel safe, and a 100% waterproof phone case that allows you to take photos and videos underwater. AquaVault takes pride in their products and aims to provide peace of mind for travelers and people on the go.
How can I contact customer service of theaquavault.com?
You can contact the customer service of AquaVault by sending an email to Info@TheAquaVault.com. Please include your full name and order number so they can access your order details. It's recommended to contact them by email for a faster response. If you need to call them, their telephone number is 800-939-0735. Their physical address is 20533 Biscayne Blvd STE 4947, Aventura FL 33180. For wholesale or press inquiries, you can also email them at the same address.
theaquavault.com Return Policy?
AquaVault products come with a thirty (30) day warranty free of manufacturer defects and workmanship. The purchaser is responsible for contacting Aqua Vault Inc. within thirty (30) days from the product shipment date to coordinate a refund or replacement. The product must be in new or unused condition in the original box and be accompanied by a Return Authorization Number and written reason for return. AquaVault Inc. reserves the right to replace defective product at no charge or issue a credit, less any return shipping charges and restocking fees that may apply. A standard 20% restocking fee will be deducted from your return to offset shipping and warehouse handling fees. All custom orders are non-cancellable and non-refundable once production begins. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange without written approval. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, they require a receipt or proof of purchase.
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days. However, please note that depending on your financial institution it could take longer to see the funds credited in your account.
Regarding the shipping policy, due to Covid-19, international shipping and customs holds are taking up to an additional 2-4 weeks. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
What is the warranty policy for AquaVault products?
AquaVault products come with a thirty (30) day warranty free of manufacturer defects and workmanship. The purchaser is responsible for contacting Aqua Vault Inc. within thirty (30) days from the product shipment date to coordinate a refund or replacement. The product must be in new or unused condition in the original box and be accompanied by a Return Authorization Number and written reason for return. AquaVault Inc. reserves the right to replace defective product at no charge or issue a credit, less any return shipping charges and restocking fees that may apply. A standard 20% restocking fee will be deducted from your return to offset shipping and warehouse handling fees. All custom orders are non-cancellable and non-refundable once production begins. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange without written approval. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, they require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Refunds (if applicable) Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days. However, please note that depending on your financial institution it could take longer to see the funds credited in your account. Regular priced items and sale priced items may be refunded or exchanged. They replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email for full instructions. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.